1. Introduction
At Elgon Cleaning Services (“we,” “us,” or “our”), your privacy is super important to us. This policy explains how we collect, use, and safeguard your personal information when you visit elgoncleaning.ca or use our services.

2. Information We Collect

• Personal Data: Full name, email address, phone number, postal address—when you request a quote or book a service.
• Payment Info: Credit card or other transaction info (processed securely).
• Automatically Collected Data: IP addresses, device type, browser type, pages you visit, and how long you stay—via cookies and analytics.
• Third‑Party Data: If you connect via Facebook or Google, we may receive your public profile info.

3. How We Use Your Information

• To respond to inquiries and deliver cleaning services.
• To process payments and handle billing.
• To send appointment reminders, invoices, special offers.
• To improve our website, services, and customer experience.
• To comply with legal obligations (e.g., tax, accounting requirements).

4. Cookies & Tracking
We use cookies and similar tech to:

• Enhance user experience
• Analyze site usage
• Show personalized content
  Most browsers allow you to disable cookies—but note this may affect site functionality.

5. Sharing Your Data
We don’t sell or rent your info. We only share it when necessary:

• With service providers (e.g., payment processors, analytics tools) who must keep the data confidential.
• If legally required (court orders, law enforcement).

6. Data Retention
We keep your personal data only as long as needed for the purposes above or as legally required.

7. Your Rights
Depending on your locale (like Canada/Québec), you have rights to:

• Access your data
• Correct or update it
• Ask us to delete it
• Withdraw consent
  To exercise these rights, contact us at elgoncleaning@gmail.com.

8. Security Measures
We use secure servers, encryption (SSL), and internal policies to protect your data, though no system is 100% secure.

9. Children’s Privacy
Our services are for adults—if we learn a minor submitted personal info, we’ll delete it promptly.

10. Changes to This Policy
We may update the policy occasionally. We’ll post revisions here and note the “Last updated” date.

11. Contact Us
Questions or concerns? Reach out:
Elgon Cleaning Services
elgoncleaning@gmail.com